Privacy Policy

1. General

This Privacy Policy explains how www.rozapay.com (“we”, “us”, “our”) collects, processes, stores, and uses personal information when you access or use www.rozapay.com (the “Website”) or any related services provided by RozaPay (the “Services”).

The Privacy Policy defines Personal Information as any information that can identify an individual through their name and contact information, identification documents, and financial records. Anonymized and aggregated information that cannot be traced back to particular individuals remains outside this definition.

We are committed to respecting your privacy and handling personal information responsibly and transparently. The Privacy Policy describes:

The personal information we collect

Our purposes for collecting data and how we utilize it

The circumstances under which we will share or transfer your data

Your rights regarding your personal information

The data protection measures we implement

Our duration for retaining personal information

2. Collection and Use of Personal Information

A. The Personal Information That We Collect About You

We collect some kinds of information. This includes things like:

Full name, email address, and contact details
Account credentials such as usernames
Financial and payment-related information
Identity verification documents
Proof of address

When you visit our Website or use our Services we will probably get some information from you. This information includes things like:

Device type, operating system, browser type, and IP address
Server logs and performance metrics
General device statistics, such as bandwidth or storage usage

We use this information in a way that groups it together. It does not tell us who you are as an individual. This data is used to keep information that people give us when they start to register but do not finish, or when they stop in the middle of applying for something. We do this to help keep things safe and to prevent people from doing bad things like cheating or breaking the law, and also to make sure we are following all the rules.

B. Cookies and Similar Technologies

We at RozaPay use cookies to make sure the RozaPay website works correctly and to make the RozaPay website better for people who use it. Cookies help RozaPay with things like:

Enable core Website functionality
Recognize returning users
Improve performance and usability
Analyze traffic and usage trends

Detailed information about the cookies we use and how to manage them is available in our Cookie Policy.

C. How We Use Personal Information

The company uses the information they collect for a few different things, including:

Providing and maintaining the Services
Processing and monitoring transactions
Fulfilling legal, regulatory, and compliance obligations
Conducting identity verification and anti-money laundering checks
Preventing fraud, unauthorized access, and illegal activities
Improving Website functionality and user experience
Responding to customer support requests and communications
Sending service-related notices, updates, and administrative messages
Conducting internal analysis and operational improvements

3. Disclosure and Transfer of Personal Information

A. Disclosure to Service Providers

We may share personal information with trusted third-party service providers who support our operations, such as hosting, security, analytics, or compliance services. These parties are contractually required to handle data securely and only for authorized purposes.

*We do not sell or rent personal information to third parties.

B. Disclosure to Authorities

We will share information with the regulatory bodies, law enforcement agencies, or other authorities when:

Required by law, court order, or legal process
Necessary to prevent fraud or financial harm
Required to investigate violations of our policies or agreements

С. International Data Transfers

Your personal information may be processed or stored in jurisdictions outside your country of residence. When transferring data internationally, RozaPay ensures appropriate safeguards are in place in accordance with applicable data protection laws.

D. Other Disclosure Circumstances

We may also disclose personal information with your explicit consent to affiliated or related entities under common control and to protect the rights, property, or safety of RozaPay, our users, or partners

4. External Websites

Our Website may contain links to third-party websites. However, we do not control these external sites and are not responsible for their content, privacy practices, or policies. We encourage each of our users to review the privacy policies of any third-party websites they visit.

5. Your Rights

You have rights under the law. These rights include the right to do things with your information. Subject to the laws that apply to you, the things you can do are:

Access your personal information
Request correction or updates to inaccurate data
Object to certain processing activities
Request data portability where applicable
Withdraw consent for data processing
Request deletion of personal information (where legally permissible)

We want to make sure everything is safe. So sometimes we will ask people to prove who they are before we do what they ask for. This is for security reasons, with the identity verification.

*Please note that some information might still be kept because we have to follow the law or rules even if you ask us to delete the information.

6. Data Security

We take steps to protect the information of people, including:

Encrypted data transmission
Secure authentication mechanisms
Restricted access to sensitive systems
Regular security reviews and updates

We want to make sure that personal information is protected, so we take these steps to safeguard personal information. However, the internet and systems are not totally safe in the modern era. Users have to make sure they use a safe and secure browser.

7. Data Retention

We keep information for as long as we need to do certain things with the personal information.

Provide our Services
Meet legal and regulatory requirements
Resolve disputes and enforce agreements

Some records will be kept for a certain period of time. The law requires us to keep records for a minimum period of time. We have to keep these records for as long as the law says we need to, which is usually a minimum period of time.

8. Updates to This Privacy Policy

We will make changes to the Privacy Policy from time to time to keep up with the regulations or laws. When the Privacy Policy changes, we will put the Privacy Policy on this page. If you keep using the Website after we make these changes, that means you accept the Privacy Policy of the Website.

9. Contact Information

For questions, concerns, or data protection requests, please contact:
support@rozapay.com